Infantcare Direct - Playtex Baby UK Information

INFANTCARE DIRECT

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We pride ourselves at offering the best advice, on the best products, with the best service - read our testimonials!

About Us Infantcaredirect are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Infantcaredirect Ltd
8, The Gables
HIlton Road
Fenstanton
Cambridge
Pe28 9qp

0844 686 6600

sales@infantcaredirect.co.uk

Making A Purchase Making a purchase could not be easier.

Browse the store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling DESPATCH INFORMATION

ROYAL MAIL
Order Placed (UK time) Order Despatch Date
Before 3pm Monday to Friday l Same day

After 3pm Monday to Thursday The following day

After 2pm Friday The following Monday

Anytime Saturday and Sunday The following Monday

Bank Holidays The following working day

Estimated First Class Delivery Times (UK)
90% of UK deliveries will arrive the following day, unfortunately the other 10% can take up to three days. If possible allow three days from despatch for arrival.

COURIER

Orders Placed (UK time)

Before 3.30pm Monday to Friday Order despatched the same day

Please note next day does not include a saturday.

We cannot accept responsibility for any delay in delivery from the Post Office or non-delivery by the post office.

If you require a product quickly we suggest you opt for first class or alternatively use the courier service which provides a tracking number.

For orders outside the EU call for a postage quote.

Delivery Schedule We will process your order right away. If you order by 3pm we will despatch by your chosen postage method the same day, however we cannot be responsible for any delay or loss caused by the postal service.

International orders are generally received in under 7 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges Vat is included in the product price.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee provided they are returned to us unopened and in resaleable condition.

Reaching Us If you need to contact us please email us using the link on the store page, alternatively, you can call on
0844 686 6600 (International +44 0844 686 6600) 1480 469823 or write to us
Infantcare direct
[8 The Gables] [Hilton Road] [Fenstanton] [Cambridge] [PE28 9QP}]

Privacy Policy Infantcaredirect do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third parties for goods delivery purposes

Returns Policy
Returns Procedure and your right of cancellation

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. If a product is faulty or damaged please return to us unused for a full refund.

You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods (see below). Goods can be returned to:-

Infantcare Direct Ltd
8, The Gables
Hilton Road
Fenstanton
Cambridge
PE28 9QP.

To exercise your right of cancellation, you must give written notice to the us by letter, email or use the contact us page of our website, giving details of the goods ordered and (where appropriate) their delivery.

Notification by phone is not sufficient.

Please remember to quote your order number in all correspondence.

If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the us at your own cost. The goods must be returned to the address shown below in their original state. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

Once you have notified us that you are cancelling the contract, we will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods excluding postage (unless goods are faulty or incorrectly sent).

If you do not return the goods as required, we may charge you a sum not exceeding the direct costs of recovering the goods.

WEBSITE TERMS OF USE

Introduction

INFANTCAREDIRECT LTD , including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("infantcareidirect.co.uk ") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner.site.

Trade Marks & Images

The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner and Playtex Products Inc. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the Website Owner.

Copyright and Use of Materials

This web site is owned and operated by Infantcaredirect Ltd. and contains materials which are protected by international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way or amount materials from this web site. You may download materials from this site for your personal, non-commercial use only, provided you do not modify such materials and keep intact all copyright and other proprietary notices. Conversely, if you upload, post, or otherwise provide any work of authorship to any part of this web site, you will be deemed to have granted to Infantcare direct a non-revocable, worldwide, non-exclusive license to reproduce, publish, distribute, perform, display, transmit that work and to incorporate it in compilations or derivative works and you waive all rights of attribution and integrity. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE MATERIALS, OR THE INFORMATION OR DATA CONTAINED IN SUCH MATERIALS, CONTAINED IN THIS WEB SITE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. FURTHER, ANY USE OF THE WEB SITE MATERIALS FOR ANY OTHER PURPOSE THAN AS PERMITTED HEREIN IS EXPRESSLY PROHIBITED BY LAW, AND MAY RESULT IN CIVIL AND CRIMINAL PENALTIES.

Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Use of the Website.

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

General
a. Entire Agreement.
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
b. Conflict.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
c. Waiver.
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
d. Alteration
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
e. Assignment.
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
f. Severability.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
g. Applicable laws.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
h. Comments or Questions
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

EPOS System Information